Integrity and authenticity are two of the critical elements of the records and information management processes that are examined by the courts during the e-discovery and document production process.

Applications and processes used to manage information should support the validation of its integrity and authentication. These applications and processes should validate who did what to the information, when they did it, who authorized it, what happened to the information next, where it had been stored, how long it was kept there and/or whether it is still there, and whether anyone else reviewed or changed it.

Percento Consulting assists its clients by working with designated individuals within an organization to monitor and audit the records and information management processes that have been implemented. Monitoring and auditing of these processes is a critical component of compliance. As technologies change, period monitoring and auditing of critical processes is necessary to ensure than new technologies, employees, and systems are compliant with existing processes and procedures.